GPAC Software

Terms of Service & Privacy Policy

Last Updated: January 15, 2025

Terms of Service

Effective: January 15, 2025

1. Agreement to Terms

• By accessing or using Generation-Next IT Solution Ltd.'s services, you agree to be bound by these Terms of Service.

Definitions

• Customer: Refers to any individual or entity purchasing or using our software products.
• Software: Refers to the software products developed, sold, or licensed by Generation-Next IT Solution Ltd.
• License: Refers to the rights granted to the Customer to use the Software as specified in the License Agreement.

3. Scope of Agreement

• By purchasing or subscribing to our Software, you agree to be bound by these Terms and any additional agreements related to the product.
• These Terms are applicable to all software products offered by us unless specified otherwise.

4. License and Usage

• The Software is licensed, not sold, and remains the property of Generation-Next IT Solution Ltd.
• The License is non-transferable and non-exclusive, and its scope is defined by the type of subscription or purchase plan selected.
• Unauthorized copying, modification, distribution, or reverse engineering of the Software is prohibited.

5. Payment Terms

• Payment must be completed using the methods provided on our platform (e.g., MasterCard, Visa, PayPal).
• All prices are exclusive of applicable taxes, which will be calculated at checkout.
• Refunds will be processed in accordance with our Refund Policy.

6. Support and Maintenance

• Customers are entitled to support and maintenance services as specified in their subscription plan.
• Support includes troubleshooting, updates, and technical assistance during the active subscription period.

7. Data Privacy and Security

• We are committed to protecting your personal and business data. Please refer to our Privacy Policy below for details.
• Customers are responsible for maintaining the confidentiality of their login credentials.

8. Limitation of Liability

• Generation-Next IT Solution Ltd. is not liable for any indirect, incidental, or consequential damages arising from the use or inability to use the Software.
• Our total liability is limited to the amount paid for the Software.

9. Termination

• We reserve the right to terminate your License or access to the Software if these Terms are violated.
• Upon termination, you must cease all use of the Software and delete all copies.

10. Governing Law

• These Terms are governed by the laws of Bangladesh.

Privacy Policy

Effective: January 15, 2025

1. Information We Collect

• Personal Information: Name, Email, Phone Number, Billing Address, Company Name, etc.
• Payment Information: Credit card details and transaction history (processed securely).
• Usage Data: Information about your interactions with our Software and platform.

2. How We Use Your Information

• To process transactions and provide Software services.
• To communicate updates, offers, and technical support.
• To improve our products based on usage patterns.

3. Data Sharing and Disclosure

• We do not sell or share your data with third parties except as necessary to provide services (e.g., payment processors).
• Legal obligations may require us to disclose certain information.

4. Data Security

• We employ industry-standard measures to protect your data from unauthorized access or breaches.
• Customers are encouraged to maintain strong passwords and protect their login information.

5. Your Rights

• Access, correct, or delete your personal information by contacting us.
• Opt out of marketing communications at any time.

6. Cookies

• Our platform uses cookies to enhance user experience. You can control cookie settings through your browser.

7. Changes to this Policy

• We may update this Privacy Policy from time to time. Changes will be communicated via email or our website.

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