Privacy Policy

GPAC Software

GPAC Software (“GPAC,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information, business information, and data processed through our cloud-based ERP and SaaS services.

This Privacy Policy explains how we collect, use, protect, disclose, and process information when you use our websites, cloud applications, ERP software, mobile applications, APIs, support services, and related services (collectively, the “Services”).

By using our Services, you agree to the practices described in this Privacy Policy.

1. Who We Are

GPAC Software® is developed and owned by Generation-Next IT Solution Ltd.

GPAC Software develops and provides cloud-based ERP and business management software solutions, including accounting, inventory, POS, payroll, CRM, HRM, and related SaaS services for businesses worldwide.

International SaaS operations, cloud services, and global business activities related to GPAC Software may be operated or managed by GPAC Global LLC.

2. Information We Collect

We collect only the information necessary to provide, maintain, improve, and secure our Services.

A. Information You Provide

• Full name
• Company name
• Email address
• Phone number
• Billing information
• Support communications
• Business-related information voluntarily submitted through our Services

B. Business & ERP Data

When using GPAC ERP or related cloud services, we may process:

• Accounting data
• Inventory records
• Sales and purchase transactions
• Payroll information
• Employee records
• VAT/tax information
• Customer and supplier information
• Reports and financial statements

Customers retain full ownership and control over their business data at all times. GPAC Software does not claim ownership of customer business records, accounting data, or uploaded files.

C. Automatically Collected Information

• IP address
• Browser type
• Device information
• Operating system
• Login activity
• Usage analytics
• Cookies and session data
• Error logs and security events

3. How We Use Information

• Provide and maintain our Services
• Create and manage user accounts
• Process payments and subscriptions
• Improve system performance and user experience
• Provide customer support and training
• Maintain security and fraud prevention
• Comply with legal and regulatory obligations
• Communicate service updates and important notices

We do not sell customer personal or business data to third parties for advertising or marketing purposes.

4. GDPR & International Privacy Commitment

GPAC Software is committed to protecting customer privacy and processing personal data responsibly in accordance with applicable international privacy and data protection principles, including GDPR where applicable.

GPAC ERP is designed with privacy, security, and international SaaS best practices in mind.

5. Cookies & Tracking Technologies

• Maintain secure login sessions
• Improve website functionality
• Analyze website traffic and performance
• Personalize user experience
• Measure marketing effectiveness

Users may disable cookies through browser settings; however, some Services may not function properly.

6. Data Security

We implement reasonable administrative, technical, and organizational safeguards designed to protect data from unauthorized access, misuse, disclosure, alteration, or destruction.

• SSL/TLS encrypted connections
• Role-based access control
• Secure cloud hosting infrastructure
• Firewall and security monitoring
• Backup and recovery procedures
• User authentication controls
• Activity and login monitoring

While we strive to protect all information, no online system or internet transmission can guarantee 100% security.

7. Password Policy

• Minimum 8 characters
• Combination of letters, numbers, and symbols where possible
• Avoid easily guessable passwords
• Avoid password sharing
• Periodic password updates

GPAC ERP may temporarily restrict access after multiple failed login attempts for security purposes.

8. Data Retention

• Provide Services
• Meet contractual obligations
• Comply with legal requirements
• Resolve disputes
• Maintain system security and backups

9. Data Sharing & Disclosure

• Cloud hosting providers
• Payment processors
• Technical support providers
• Legal authorities where required by law
• Professional advisers and auditors

GPAC Software does not sell, rent, or trade customer data.

10. International Data Transfers

Because GPAC Software may operate internationally, information may be processed or stored in multiple countries where infrastructure or service providers operate.

We take reasonable measures to maintain appropriate data protection standards.

11. User Rights

• Access personal information
• Correct inaccurate information
• Request deletion of personal data
• Request export of data
• Restrict certain processing activities
• Withdraw consent where applicable

12. AI & Data Usage

GPAC Software does not use customer ERP, accounting, payroll, or business data for AI model training, advertising, or resale purposes without explicit customer consent.

13. Third-Party Services

Our Services may integrate with third-party platforms including payment gateways, email services, SMS gateways, analytics tools, and cloud hosting providers.

We are not responsible for the privacy practices of third-party services.

14. Service Availability

• Scheduled maintenance
• Infrastructure upgrades
• Internet or network failures
• Power disruptions
• Security incidents
• Force majeure events

15. Changes to This Policy

We may update this Privacy Policy periodically. Updated versions will be published on our website with a revised “Last Updated” date.

16. Contact Us

GPAC Software
Email: support@gpacsoftware.com
Website: https://www.gpacsoftware.com